Case file
Bank accounts
Complaint 28711187 USAA
Explained- Product
- Checking or savings account · Savings account
- Detail
- Account opened without my consent or knowledge
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 30, 2026Complaint received
- Sep 30, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Bank accounts | Opening an accountUnable to open an account | GA | Explained | Yes |
| Oct 15, 2026 | Bank accounts | Opening an accountUnable to open an account | SC | Explained | Yes |
| Oct 14, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | AZ | Explained | Yes |
| Oct 9, 2026 | Bank accounts | Opening an accountUnable to open an account | VA | Explained | Yes |
| Oct 8, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | WA | Explained | Yes |
| Oct 7, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | FL | Money back | Yes |
| Oct 7, 2026 | Bank accounts | Opening an accountUnable to open an account | AZ | Explained | Yes |
| Sep 30, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | TX | Explained | Yes |
| Sep 29, 2026 | Bank accounts | Opening an accountUnable to open an account | ND | Explained | Yes |
| Sep 23, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | OH | Explained | Yes |
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