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Student loans

Complaint 2886483 77 Elite

Explained
Company
77 Elite
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
California 90065
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Apr 25, 2018Complaint received
  2. Jun 1, 2018Sent to 77 Elite (37 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More 77 Elite complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2019Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jun 9, 2018Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Jun 5, 2018Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
May 30, 2018Student loansDealing with your lender or servicerReceived bad information about your loanARExplainedYes

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