Loan servicer · complaint record
77 Elite complaints
Consumers have filed 9 complaints about 77 Elite since 2018, none in the last 12 months. It answered 88.9% on time and closed 0% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 88.9%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2018
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: May 29, 2025
77 Elite complaints by month
The busiest month was June 2018 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How 77 Elite answered all time
- Closed with explanation888.9%
- Untimely response111.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What 77 Elite complaints are about
Top 77 Elite problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 4
- Don't agree with the fees charged 1
Where 77 Elite complaints come from
Most complaints: California (3), Illinois (3), New Jersey (1), Texas (1), Arkansas (1).
77 Elite compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | 77 EliteStudent loans | - | 0 | - |
Compare side by side: 77 Elite vs Earnest · 77 Elite vs College Ave Student Loan Servicing · 77 Elite vs Meritize Financial · 77 Elite vs LendKey Technologies
What people say about 77 Elite
All experiencesNo experiences with 77 Elite yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest 77 Elite complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 29, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jul 10, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 20, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 3, 2018 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jul 27, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jun 9, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 5, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 30, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 25, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
Questions about 77 Elite
How many complaints does 77 Elite have?
77 Elite has 9 complaints on record since April 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does 77 Elite respond to complaints?
Yes. 77 Elite answered 88.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with 77 Elite?
The most common problems are dealing with your lender or servicer (5), struggling to repay your loan (1), threatened to contact someone or share information improperly (1).
Is 77 Elite legit?
77 Elite is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is 77 Elite legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against 77 Elite?
Complain to 77 Elite in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most 77 Elite complaints come from?
Most come from California (3), Illinois (3), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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