Case file
Bank accounts
Complaint 28915898 American Express
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 2, 2026Complaint received
- Oct 2, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 25, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NY | In progress | Yes |
| Oct 21, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Money back | Yes |
| Oct 20, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Oct 20, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Closing an accountCompany closed your account | IL | Explained | Yes |
| Oct 12, 2026 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Oct 8, 2026 | Bank accounts | Closing an accountCan't close your account | TX | Explained | Yes |
| Oct 8, 2026 | Bank accounts | Closing an accountCompany closed your account | WA | Explained | Yes |
| Oct 6, 2026 | Bank accounts | Closing an accountFunds not received from closed account | WA | Explained | Yes |
| Oct 1, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
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