Case file
Bank accounts
Complaint 2902582 Umpqua
Explained- Product
- Checking or savings account · Savings account
- Detail
- Problem accessing account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 10, 2018Complaint received
- May 10, 2018Sent to Umpqua
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 14, 2023 | Bank accounts | Managing an accountFee problem | OR | Explained | Yes |
| Mar 7, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | OR | Explained | Yes |
| Mar 5, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | OR | Explained | Yes |
| Feb 23, 2023 | Bank accounts | Managing an accountCashing a check | CA | Explained | Yes |
| Jan 24, 2023 | Bank accounts | Managing an accountCashing a check | WA | Explained | Yes |
| Jan 18, 2023 | Bank accounts | Managing an accountProblem accessing account | MD | Explained | Yes |
| Dec 10, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CA | Explained | Yes |
| Sep 7, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | OR | Explained | Yes |
| Sep 7, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | OR | Explained | Yes |
| Aug 19, 2022 | Bank accounts | Managing an accountProblem accessing account | OR | Explained | Yes |
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