Case file
Bank accounts
Complaint 2910745 Trustmark
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Problem accessing account
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 7, 2018Complaint received
- May 29, 2018Sent to Trustmark (52 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Trustmark complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 5, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | AL | Explained | Yes |
| Aug 19, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | LA | Explained | Yes |
| Aug 13, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | TN | Explained | Yes |
| Aug 10, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | NC | Explained | Yes |
| Jul 25, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | AL | Explained | Yes |
| Jul 9, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | AL | Explained | Yes |
| Jul 3, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | MS | Explained | Yes |
| Jun 10, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | MS | Explained | Yes |
| May 9, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | MS | Explained | Yes |
| May 5, 2026 | Bank accounts | Managing an accountBanking errors | MS | Explained | Yes |
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