Complaint 2918167 BB&T

Explained

Company: BB&T
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Fees or interest
Detail: Problem with fees
From: Kentucky 41015
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

May 25, 2018Complaint received
May 30, 2018Sent to BB&T (5 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about fees or interest

Received	About	Issue	State	Answer	On time
Nov 7, 2019	Credit cards	Fees or interestProblem with fees	NC	Explained	Yes
Aug 2, 2019	Credit cards	Fees or interestProblem with fees	PA	Explained	Yes
Jun 7, 2019	Credit cards	Fees or interestProblem with fees	NC	Explained	Yes
Nov 9, 2018	Credit cards	Fees or interestProblem with fees	VA	Explained	Yes
Jan 18, 2018	Credit cards	Fees or interestProblem with fees	NC	Explained	Yes
Sep 30, 2017	Credit cards	Fees or interestProblem with fees	KY	Explained	Yes
Jun 12, 2017	Credit cards	Fees or interestProblem with fees	GA	Explained	Yes
May 15, 2017	Credit cards	Fees or interestProblem with fees	NC	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works