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Mortgages

Complaint 29232932 Chrysalis

In progress
Company
Chrysalis
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Alaska 99508
Filed by
Referral
Company's answer
In progress
On time
Yes, within 15 days
  1. Sep 23, 2026Complaint received
  2. Oct 6, 2026Sent to Chrysalis (13 days later)
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Chrysalis complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Apr 10, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Jan 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMSExplainedYes
Jan 14, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Dec 6, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jun 18, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Jan 17, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceWIExplainedYes
Jan 11, 2025MortgagesTrouble during payment processPayment processGAExplainedYes
Dec 23, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Jul 26, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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