Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 29248346 Selene

In progress
Company
Selene
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
North Carolina 27407
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 6, 2026Complaint received
  2. Oct 6, 2026Sent to Selene
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

Same problem with Selene?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Selene's record

More Selene complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILIn progressYes
Oct 30, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyLAExplainedYes
Oct 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes
Oct 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPRExplainedYes
Oct 29, 2026MortgagesTrouble during payment processFees chargedWAExplainedYes
Oct 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Oct 27, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceDEExplainedYes
Oct 26, 2026MortgagesTrouble during payment processPayment processPAIn progressYes
Oct 25, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDIn progressYes
Oct 23, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMDExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience