Case file
Credit cards
Complaint 29261701 USAA
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with customer service
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 6, 2026Complaint received
- Oct 6, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| Oct 23, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Fixed | Yes |
| Oct 22, 2026 | Credit cards | Other features, terms, or problemsOther problem | MS | Explained | Yes |
| Oct 20, 2026 | Credit cards | Other features, terms, or problemsOther problem | - | Explained | Yes |
| Oct 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Oct 17, 2026 | Credit cards | Other features, terms, or problemsOther problem | GA | Explained | Yes |
| Oct 16, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | UT | Explained | Yes |
| Oct 9, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Oct 9, 2026 | Credit cards | Other features, terms, or problemsOther problem | VA | Explained | Yes |
| Oct 8, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | NC | Fixed | Yes |
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