Complaint 2942905 SunTrust

Explained

Company: SunTrust
Product: Money transfer, virtual currency, or money service · Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
From: Georgia 312XX
Filed by: Web · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jun 21, 2018Complaint received
Jun 21, 2018Sent to SunTrust
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about unauthorized transactions or other transaction problem

Received	About	Issue	State	Answer	On time
Jan 13, 2020	Money transfers & apps	Unauthorized transactions or other transaction problem	VA	Explained	Yes
Jun 10, 2019	Money transfers & apps	Unauthorized transactions or other transaction problem	GA	Explained	Yes
May 29, 2019	Money transfers & apps	Unauthorized transactions or other transaction problem	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works