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Money transfers & apps

Complaint 2943032 SunTrust

Explained
Company
SunTrust
Product
Money transfer, virtual currency, or money service · Money order
From
Georgia 30034
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 21, 2018Complaint received
  2. Jun 22, 2018Sent to SunTrust (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Nov 7, 2019Money transfers & appsProblem with customer serviceFLExplainedYes
Sep 24, 2019Money transfers & appsProblem with customer serviceFLExplainedYes
Nov 21, 2018Money transfers & appsProblem with customer serviceNCExplainedYes
Sep 18, 2018Debt relief & credit repairProblem with customer serviceMDExplainedYes
Jul 23, 2018Money transfers & appsProblem with customer serviceGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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