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Case file

Credit reporting

Complaint 29442678 Freedom Mortgage

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Account status incorrect
From
Texas 77365
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 8, 2026Complaint received
  2. Oct 8, 2026Sent to Freedom Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Freedom Mortgage complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
Nov 1, 2026Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Oct 28, 2026MortgagesIncorrect information on your reportAccount status incorrectTNExplainedYes
Oct 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLIn progressYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectSCIn progressYes
Oct 12, 2026MortgagesIncorrect information on your reportAccount status incorrectMDExplainedYes
Oct 11, 2026MortgagesIncorrect information on your reportAccount information incorrectILExplainedYes
Oct 10, 2026MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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