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Credit cards

Complaint 2954926 Webster Bank

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Card was charged for something you did not purchase with the card
From
Massachusetts 02145
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 6, 2018Complaint received
  2. Jul 10, 2018Sent to Webster Bank (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Webster Bank complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
May 21, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMDExplainedYes
Sep 27, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Nov 21, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Oct 26, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCTMoney backYes
Jun 4, 2021Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCTExplainedYes
Sep 27, 2017Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXMoney backYes
May 2, 2017Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
May 2, 2017Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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