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Money transfers & apps

Complaint 29571437 First Citizens Bancshares

Explained
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Virginia 24236
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 9, 2026Complaint received
  2. Oct 14, 2026Sent to First Citizens Bancshares (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Oct 14, 2025Money transfers & appsConfusing or missing disclosuresSCExplainedYes
Jul 28, 2023Money transfers & appsConfusing or missing disclosuresVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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