Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 2968481 SunTrust

Explained
Company
SunTrust
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Virginia 238XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 20, 2018Complaint received
  2. Jul 20, 2018Sent to SunTrust
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about other transaction problem

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2019Money transfers & appsOther transaction problemFLExplainedYes
Oct 8, 2019CryptoOther transaction problemVAExplainedYes
Sep 9, 2019Money transfers & appsOther transaction problemCAExplainedYes
Sep 5, 2019Money transfers & appsOther transaction problemNMExplainedYes
Aug 4, 2019Money transfers & appsOther transaction problemSCExplainedYes
Jun 3, 2019Money transfers & appsOther transaction problemNCExplainedYes
May 21, 2019Money transfers & appsOther transaction problemGAExplainedYes
Feb 18, 2019Money transfers & appsOther transaction problemTXExplainedYes
Feb 7, 2019Money transfers & appsOther transaction problemLAExplainedYes
Sep 4, 2018Money transfers & appsOther transaction problemWVMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience