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Mortgages

Complaint 29739579 Planet Home Lending

In progress
Product
Mortgage · VA mortgage
Detail
Payment process
From
Georgia 30294
Filed by
Web · Servicemember · Older American
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 12, 2026Complaint received
  2. Oct 12, 2026Sent to Planet Home Lending
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Planet Home Lending complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMDExplainedYes
Nov 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Nov 5, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Nov 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCIn progressYes
Oct 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMSIn progressYes
Oct 29, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Oct 28, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MTIn progressYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHIn progressYes
Oct 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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