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Case file

Credit cards

Complaint 29791329 Upgrade

Explained
Company
Upgrade
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
New Jersey 07112
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 12, 2026Complaint received
  2. Oct 12, 2026Sent to Upgrade
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upgrade complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Oct 21, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 16, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Oct 15, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Oct 7, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 3, 2026Payday & personal loansProblem when making paymentsMOIn progressYes
Sep 23, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsOKExplainedYes
Sep 2, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Aug 31, 2026Payday & personal loansProblem when making paymentsTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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