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Case file

Debt collection

Complaint 2986263 E*trade Bank

Explained
Product
Debt collection · Mortgage debt
Detail
Debt was already discharged in bankruptcy and is no longer owed
From
Massachusetts 01801
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 9, 2018Complaint received
  2. Aug 13, 2018Sent to E*trade Bank (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More E*trade Bank complaints about attempts to collect debt not owed

ReceivedAboutIssueStateAnswerOn time
Jul 25, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Nov 16, 2020Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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