Complaint log

E*trade Bank complaint log

The newest complaints about E*trade Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
May 3, 2022	Bank accounts	Managing an accountDeposits and withdrawals	TN	Explained	Yes
Apr 22, 2022	Bank accounts	Closing an accountFunds not received from closed account	LA	Explained	Yes
Apr 20, 2022	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Apr 12, 2022	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	Yes
Apr 8, 2022	Bank accounts	Closing an accountFunds not received from closed account	LA	Explained	Yes
Apr 5, 2022	Bank accounts	Closing an accountCan't close your account	IL	Explained	Yes
Apr 5, 2022	Bank accounts	Managing an accountProblem using a debit or ATM card	AZ	Explained	Yes
Mar 31, 2022	Bank accounts	Closing an accountFunds not received from closed account	IL	Explained	Yes
Mar 22, 2022	Bank accounts	Managing an accountDeposits and withdrawals	WA	Explained	Yes
Mar 14, 2022	Bank accounts	Managing an accountProblem accessing account	NJ	Explained	Yes
Feb 1, 2022	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CO	Explained	Yes
Jan 25, 2022	Bank accounts	Managing an accountDeposits and withdrawals	NM	Explained	Yes
Jan 7, 2022	Bank accounts	Closing an accountCan't close your account	UT	Explained	Yes
Dec 23, 2021	Bank accounts	Closing an accountCan't close your account	DE	Explained	Yes
Dec 15, 2021	Bank accounts	Managing an accountProblem accessing account	IL	Explained	Yes
Dec 12, 2021	Crypto	Fraud or scam	PA	Explained	Yes
Nov 26, 2021	Bank accounts	Closing an accountCan't close your account	FL	Explained	Yes
Nov 19, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	GA	Explained	Yes
Nov 10, 2021	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Nov 8, 2021	Bank accounts	Managing an accountDeposits and withdrawals	WA	Explained	Yes
Nov 8, 2021	Bank accounts	Managing an accountDeposits and withdrawals	PA	Explained	Yes
Nov 5, 2021	Bank accounts	Managing an accountProblem accessing account	PA	Explained	Yes
Oct 31, 2021	Bank accounts	Managing an accountProblem accessing account	VA	Explained	Yes
Oct 28, 2021	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	No
Oct 23, 2021	Money transfers & apps	Unexpected or other fees	CA	Explained	Yes
Sep 21, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	AR	Explained	Yes
Sep 7, 2021	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	DE	Explained	Yes
Aug 5, 2021	Money transfers & apps	Fraud or scam	IL	Explained	Yes
Jul 25, 2021	Debt collection	Attempts to collect debt not owedDebt is not yours	NC	Explained	Yes
Jul 19, 2021	Bank accounts	Managing an accountDeposits and withdrawals	NC	Explained	Yes
Jul 2, 2021	Debt collection	Took or threatened to take negative or legal actionSeized or attempted to seize your property	CA	Explained	Yes
Jun 29, 2021	Bank accounts	Incorrect information on your reportOld information reappears or never goes away	NY	Explained	Yes
Jun 24, 2021	Bank accounts	Opening an accountAccount opened as a result of fraud	NC	Explained	Yes
Jun 17, 2021	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Jun 13, 2021	Bank accounts	Closing an accountCan't close your account	WI	Explained	Yes
Jun 4, 2021	Bank accounts	Opening an accountAccount opened as a result of fraud	TX	Explained	Yes
May 28, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AR	Explained	Yes
May 16, 2021	Bank accounts	Closing an accountCan't close your account	TX	Explained	Yes
May 8, 2021	Bank accounts	Managing an accountProblem accessing account	VA	Explained	Yes
Apr 30, 2021	Bank accounts	Managing an accountDeposits and withdrawals	NY	Explained	Yes
Apr 29, 2021	Bank accounts	Managing an accountDeposits and withdrawals	VA	Explained	Yes
Apr 26, 2021	Money transfers & apps	Other transaction problem	WA	Explained	No
Apr 9, 2021	Bank accounts	Closing an accountFunds not received from closed account	CA	Explained	Yes
Apr 1, 2021	Bank accounts	Managing an accountDeposits and withdrawals	AR	Explained	Yes
Mar 26, 2021	Bank accounts	Opening an accountAccount opened as a result of fraud	NJ	Explained	No
Mar 23, 2021	Bank accounts	Closing an accountCan't close your account	IL	Explained	Yes
Mar 9, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	PA	Explained	Yes
Mar 5, 2021	Bank accounts	Opening an accountAccount opened as a result of fraud	CO	Explained	Yes
Mar 3, 2021	Debt collection	False statements or representationAttempted to collect wrong amount	VA	Explained	Yes
Mar 1, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	CT	Explained	Yes

Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works