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Credit reporting

Complaint 29870194 Shellpoint Mortgage Servicing

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Reporting company used your report improperly
From
Indiana 46201
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 13, 2026Complaint received
  2. Oct 13, 2026Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about improper use of your report

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Oct 28, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXIn progressYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAIn progressYes
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyDCExplainedYes
Oct 15, 2026Credit reportingImproper use of your reportReporting company used your report improperlyHIIn progressYes
Oct 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Sep 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Sep 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Aug 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLNo timely replyNo
Aug 18, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeLANo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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