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Student loans

Complaint 2987436 Student Loan Direct

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
West Virginia 26038
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 10, 2018Complaint received
  2. Aug 10, 2018Sent to Student Loan Direct
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Loan Direct complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 11, 2020Student loansDealing with your lender or servicerReceived bad information about your loanWIMoney backYes
Dec 9, 2019Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes
Dec 6, 2019Student loansDealing with your lender or servicerKeep getting calls about your loanTXExplainedYes
Oct 29, 2019Student loansDealing with your lender or servicerReceived bad information about your loanTNExplainedYes
Nov 1, 2018Student loansDealing with your lender or servicerReceived bad information about your loanSCMoney backYes
Sep 6, 2018Student loansDealing with your lender or servicerReceived bad information about your loanINExplainedYes
Jun 22, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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