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Case file

Credit reporting

Complaint 30001820 Fiserv Finxact Core

Explained
Product
Credit reporting or other personal consumer reports · Other personal consumer report
Detail
Problem canceling credit monitoring or identify theft protection service
From
New Mexico 87571
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 14, 2026Complaint received
  2. Oct 14, 2026Sent to Fiserv Finxact Core
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Fiserv Finxact Core complaints about identity theft protection or other monitoring services

ReceivedAboutIssueStateAnswerOn time
Jun 28, 2025Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceVAExplainedYes
Feb 8, 2024Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesCAExplainedYes
Jul 21, 2023Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesCAExplainedYes
Oct 2, 2022Credit reportingIdentity theft protection or other monitoring servicesDidn't receive services that were advertisedNVExplainedYes
Oct 9, 2020Credit reportingIdentity theft protection or other monitoring servicesProblem with product or service terms changingMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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