Case file
Credit cards
Complaint 3002735 BB&T
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Problem with balance transfer
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 24, 2018Complaint received
- Aug 27, 2018Sent to BB&T (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 27, 2020 | Credit cards | Other features, terms, or problemsOther problem | SC | Explained | Yes |
| Oct 9, 2019 | Credit cards | Other features, terms, or problemsOther problem | AL | Explained | Yes |
| Sep 24, 2019 | Credit cards | Other features, terms, or problemsProblem with balance transfer | VA | Explained | Yes |
| Mar 10, 2019 | Credit cards | Other features, terms, or problemsOther problem | NC | Explained | Yes |
| Feb 12, 2019 | Credit cards | Other features, terms, or problemsProblem with customer service | MD | Explained | Yes |
| Aug 10, 2018 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | WV | Explained | Yes |
| Jul 24, 2018 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | LA | Explained | No |
| Jul 17, 2018 | Credit cards | Other features, terms, or problemsOther problem | SC | Explained | Yes |
| Jul 13, 2018 | Credit cards | Other features, terms, or problemsProblem with customer service | TX | Explained | Yes |
| Nov 7, 2017 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
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