Case file
Student loans
Complaint 3015320 Ceannate
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Trouble with how payments are being handled
- From
- -
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 10, 2018Complaint received
- Sep 12, 2018Sent to Ceannate (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ceannate complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
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| Jun 5, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CA | Explained | No |
| Nov 20, 2019 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | NC | Explained | Yes |
| Apr 23, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | IL | Explained | Yes |
| Aug 24, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MI | Explained | Yes |
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