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Student loans

Complaint 3219897 Ceannate

Explained
Company
Ceannate
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
Illinois 60050
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 23, 2019Complaint received
  2. Apr 23, 2019Sent to Ceannate
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ceannate complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Sep 3, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
May 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
May 2, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Jun 10, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Jun 5, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedCAExplainedNo
Nov 20, 2019Student loansDealing with your lender or servicerKeep getting calls about your loanNCExplainedYes
Sep 10, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handled-ExplainedYes
Aug 24, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
May 8, 2018Student loansDealing with your lender or servicerReceived bad information about your loanOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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