Case file
Bank accounts
Complaint 3017104 Firstbank
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Transaction was not authorized
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Sep 11, 2018Complaint received
- Sep 12, 2018Sent to Firstbank (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstbank complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CO | Explained | Yes |
| Apr 9, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | TN | Explained | Yes |
| Mar 10, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CO | Explained | Yes |
| Mar 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CO | Explained | Yes |
| Feb 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | CO | Explained | Yes |
| Nov 8, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CO | Fixed | Yes |
| Dec 31, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | AZ | Explained | Yes |
| May 31, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CO | Money back | Yes |
| Apr 25, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CO | Explained | Yes |
| Mar 27, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CO | Explained | Yes |
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