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Case file

Prepaid & gift cards

Complaint 3020426 JPMorgan Chase

Explained
Product
Credit card or prepaid card · Government benefit card
Detail
Overdraft charges
From
California 91316
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 16, 2018Complaint received
  2. Sep 16, 2018Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about problem with overdraft

ReceivedAboutIssueStateAnswerOn time
Dec 30, 2025Prepaid & gift cardsProblem with overdraftWas signed up for overdraft on card, but don't want to beTXExplainedYes
Dec 5, 2023Prepaid & gift cardsProblem with overdraftOverdraft chargesVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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