Case file
Bank accounts
Complaint 30265442 American Express
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 17, 2026Complaint received
- Oct 17, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | In progress | Yes |
| Sep 30, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Sep 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | NY | Money back | Yes |
| Aug 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NJ | Explained | Yes |
| Aug 25, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MD | Explained | Yes |
| Aug 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Aug 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | Fixed | Yes |
| Aug 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | IL | Explained | Yes |
| Jul 20, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | AZ | Explained | Yes |
| Jul 14, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | IL | Explained | Yes |
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