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Mortgages

Complaint 30274933 Southwest Business

In progress
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Texas 77365
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 17, 2026Complaint received
  2. Oct 17, 2026Sent to Southwest Business
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Southwest Business complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALExplainedYes
Aug 12, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Jun 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
May 8, 2026MortgagesTrouble during payment processPaying off the loanTXExplainedYes
Apr 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Feb 22, 2026MortgagesTrouble during payment processFees chargedTXExplainedYes
Dec 31, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceWVExplainedYes
Oct 16, 2025MortgagesTrouble during payment processPayment processTXExplainedYes
Sep 27, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Aug 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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