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Complaint log

Southwest Business complaint log

The newest complaints about Southwest Business, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXIn progressYes
Oct 21, 2026MortgagesClosing on a mortgageDelays with the closing processTXExplainedYes
Oct 17, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXIn progressYes
Oct 8, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Sep 25, 2026MortgagesClosing on a mortgageFees or costs after closingCTExplainedYes
Sep 19, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Sep 14, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
Sep 8, 2026MortgagesClosing on a mortgageDelays with the closing processCTExplainedYes
Aug 20, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationCOExplainedYes
Aug 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNVExplainedYes
Aug 14, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Aug 12, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Jul 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCTExplainedYes
Jun 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jun 19, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Jun 18, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Jun 18, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Jun 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCTExplainedYes
Jun 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processDEExplainedYes
Jun 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
May 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
May 8, 2026MortgagesTrouble during payment processPaying off the loanTXExplainedYes
May 8, 2026MortgagesStruggling to pay mortgageForeclosureARExplainedNo
May 8, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTNExplainedNo
Apr 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Apr 22, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Mar 25, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Mar 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTNExplainedYes
Mar 13, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMDExplainedYes
Mar 10, 2026MortgagesIncorrect information on your reportAccount information incorrectVAExplainedNo
Feb 22, 2026MortgagesTrouble during payment processFees chargedTXExplainedYes
Feb 20, 2026MortgagesImproper use of your reportReporting company used your report improperlyPAExplainedYes
Feb 9, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Dec 31, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceWVExplainedYes
Dec 23, 2025Debt collectionAttempts to collect debt not owedDebt was paidMIExplainedYes
Dec 21, 2025Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Dec 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresOKExplainedYes
Nov 7, 2025Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Oct 16, 2025MortgagesTrouble during payment processPayment processTXExplainedYes
Sep 29, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Sep 27, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Sep 14, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Aug 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jul 30, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Jul 26, 2025MortgagesTrouble during payment processPayment processAZExplainedYes
Jul 17, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jul 8, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTNExplainedYes
Jul 1, 2025MortgagesTrouble during payment processPaying off the loanTXExplainedYes
May 9, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefOKExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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