Case file
Bank accounts
Complaint 30281051 Sallie Mae
In progress- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Fees charged for closing account
- Filed by
- Referral
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 10, 2026Complaint received
- Oct 17, 2026Sent to Sallie Mae (7 days later)
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Sallie Mae complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 11, 2025 | Bank accounts | Closing an accountCan't close your account | GA | Explained | Yes |
| May 6, 2025 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Jan 8, 2025 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Jun 7, 2024 | Bank accounts | Closing an accountFees charged for closing account | FL | Explained | Yes |
| Jan 25, 2024 | Bank accounts | Closing an accountFunds not received from closed account | SC | Money back | Yes |
| Dec 27, 2023 | Bank accounts | Closing an accountCan't close your account | SC | Explained | Yes |
| Aug 12, 2022 | Bank accounts | Closing an accountCompany closed your account | AZ | Explained | Yes |
| Jul 13, 2022 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Mar 8, 2022 | Bank accounts | Closing an accountCompany closed your account | NJ | Explained | Yes |
| Dec 3, 2021 | Bank accounts | Closing an accountCan't close your account | PA | Explained | Yes |
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