Case file
Bank accounts
Complaint 4973208 Sallie Mae
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Dec 3, 2021Complaint received
- Dec 3, 2021Sent to Sallie Mae
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 10, 2026 | Bank accounts | Closing an accountFees charged for closing account | AZ | In progress | Yes |
| Jul 11, 2025 | Bank accounts | Closing an accountCan't close your account | GA | Explained | Yes |
| May 6, 2025 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Jan 8, 2025 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Jun 7, 2024 | Bank accounts | Closing an accountFees charged for closing account | FL | Explained | Yes |
| Jan 25, 2024 | Bank accounts | Closing an accountFunds not received from closed account | SC | Money back | Yes |
| Dec 27, 2023 | Bank accounts | Closing an accountCan't close your account | SC | Explained | Yes |
| Aug 12, 2022 | Bank accounts | Closing an accountCompany closed your account | AZ | Explained | Yes |
| Jul 13, 2022 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Mar 8, 2022 | Bank accounts | Closing an accountCompany closed your account | NJ | Explained | Yes |
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