Case file
Credit cards
Complaint 30286854 Current
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 17, 2026Complaint received
- Oct 17, 2026Sent to Current
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Current complaints about problem with a company's investigation into an existing problem
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