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Bank accounts

Complaint 3029132 Sterling Bancorp

Explained
Product
Checking or savings account · Savings account
Detail
Transaction was not authorized
From
New York 11787
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 25, 2018Complaint received
  2. Oct 1, 2018Sent to Sterling Bancorp (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sterling Bancorp complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Apr 29, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYNo timely replyNo
Nov 14, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedNo
Oct 9, 2020Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Sep 9, 2020Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Aug 21, 2020Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Jul 19, 2018Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Dec 10, 2017Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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