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Auto loans & leases

Complaint 30411478 Ally Financial

Explained
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Texas 77331
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 19, 2026Complaint received
  2. Oct 19, 2026Sent to Ally Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsORIn progressYes
Nov 6, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsGAIn progressYes
Nov 5, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsLAIn progressYes
Nov 2, 2026Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyKSIn progressYes
Oct 23, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsVAIn progressYes
Oct 22, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsGAIn progressYes
Oct 22, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOKIn progressYes
Oct 22, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsMIIn progressYes
Oct 21, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAIn progressYes
Oct 20, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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