Case file
Bank accounts
Complaint 30498219 SoFi
Explained- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 20, 2026Complaint received
- Oct 20, 2026Sent to SoFi
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SoFi complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NY | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Opening an accountConfusing or missing disclosures | WI | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | WI | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | CA | Explained | Yes |
| Oct 26, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | IL | Explained | Yes |
| Oct 24, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | CA | Explained | Yes |
| Oct 23, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | TX | Explained | Yes |
| Oct 20, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MI | Explained | Yes |
| Oct 16, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | GA | Explained | Yes |
| Oct 15, 2026 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
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