Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Payday & personal loans

Complaint 3050023 SunTrust

Explained
Company
SunTrust
Product
Payday loan, title loan, or personal loan · Installment loan
From
Nebraska 68504
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 18, 2018Complaint received
  2. Oct 30, 2018Sent to SunTrust (12 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about problem with additional add-on products or services

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2018Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Jun 5, 2017Payday & personal loansProblem with additional add-on products or servicesGAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience