Case file
Debt collection
Complaint 30510208 American Express
Explained- Product
- Debt collection · Credit card debt
- Detail
- Didn't receive enough information to verify debt
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 20, 2026Complaint received
- Oct 20, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about written notification about debt
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | IN | In progress | Yes |
| Oct 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | TX | Explained | Yes |
| Oct 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | TX | Explained | Yes |
| Oct 27, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | WA | Explained | Yes |
| Oct 27, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | CA | In progress | Yes |
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | LA | Fixed | Yes |
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | MA | Explained | Yes |
| Oct 20, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | CA | In progress | Yes |
| Oct 19, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | TX | Explained | Yes |
| Oct 13, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | TX | Fixed | Yes |
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