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Credit cards

Complaint 30516925 SoFi

In progress
Company
SoFi
Product
Credit card · General-purpose credit card or charge card
Detail
Confusing or misleading advertising about the credit card
From
Florida 32301
Filed by
Web · Servicemember
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 20, 2026Complaint received
  2. Oct 20, 2026Sent to SoFi
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More SoFi complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Sep 12, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNCExplainedYes
May 10, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMDExplainedYes
Jan 9, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardMAExplainedYes
Dec 31, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Nov 15, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Jul 22, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardALFixedYes
Jun 10, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLMoney backYes
Apr 3, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes
Jan 14, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes
Dec 9, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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