Case file
Mortgages
Complaint 30608224 Bank of America
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Paying off the loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 21, 2026Complaint received
- Oct 21, 2026Sent to Bank of America
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Bank of America complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Mortgages | Trouble during payment processLien release | MI | In progress | Yes |
| Nov 3, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | In progress | Yes |
| Oct 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | WA | In progress | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NC | In progress | Yes |
| Oct 24, 2026 | Mortgages | Trouble during payment processPayment process | NV | Money back | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | HI | In progress | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | In progress | Yes |
| Oct 19, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | CA | In progress | Yes |
| Oct 18, 2026 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
| Oct 16, 2026 | Mortgages | Trouble during payment processPayment process | AZ | In progress | Yes |
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