Case file
Mortgages
Complaint 31782595 Bank of America
In progress- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Older American
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Nov 3, 2026Complaint received
- Nov 3, 2026Sent to Bank of America
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Bank of America complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Mortgages | Trouble during payment processLien release | MI | In progress | Yes |
| Oct 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | WA | In progress | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NC | In progress | Yes |
| Oct 24, 2026 | Mortgages | Trouble during payment processPayment process | NV | Money back | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | HI | In progress | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | In progress | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processPaying off the loan | CA | Explained | Yes |
| Oct 19, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | CA | In progress | Yes |
| Oct 18, 2026 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
| Oct 16, 2026 | Mortgages | Trouble during payment processPayment process | AZ | In progress | Yes |
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