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Case file

Mortgages

Complaint 30906963 Bank of America

Money back
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Nevada 89706
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 24, 2026Complaint received
  2. Oct 24, 2026Sent to Bank of America
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Bank of America complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026MortgagesTrouble during payment processLien releaseMIIn progressYes
Nov 3, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILIn progressYes
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAIn progressYes
Oct 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCIn progressYes
Oct 22, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanHIIn progressYes
Oct 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILIn progressYes
Oct 21, 2026MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Oct 19, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAIn progressYes
Oct 18, 2026MortgagesTrouble during payment processFees chargedCAExplainedYes
Oct 16, 2026MortgagesTrouble during payment processPayment processAZIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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