Case file
Bank accounts
Complaint 30615854 Truist
Explained- Product
- Checking or savings account · Checking account
- Detail
- Unable to open an account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 21, 2026Complaint received
- Oct 21, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 8, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | GA | Explained | Yes |
| Oct 31, 2026 | Bank accounts | Opening an accountUnable to open an account | MS | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Opening an accountUnable to open an account | FL | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Opening an accountUnable to open an account | FL | In progress | Yes |
| Oct 29, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | FL | Explained | Yes |
| Oct 27, 2026 | Bank accounts | Opening an accountUnable to open an account | PA | In progress | Yes |
| Oct 26, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | MD | Fixed | Yes |
| Oct 24, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MD | Fixed | Yes |
| Oct 22, 2026 | Bank accounts | Opening an accountUnable to open an account | GA | In progress | Yes |
| Oct 22, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | AZ | Explained | Yes |
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