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Case file

Bank accounts

Complaint 30654432 FIS

Explained
Product
Checking or savings account · Checking account
Detail
Unable to open an account
From
Florida 34470
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 22, 2026Complaint received
  2. Oct 22, 2026Sent to FIS
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about opening an account

ReceivedAboutIssueStateAnswerOn time
Nov 7, 2026Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Nov 7, 2026Bank accountsOpening an accountUnable to open an accountCTExplainedYes
Nov 7, 2026Bank accountsOpening an accountUnable to open an accountTNExplainedYes
Nov 6, 2026Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Nov 6, 2026Bank accountsOpening an accountUnable to open an accountGAExplainedYes
Nov 5, 2026Bank accountsOpening an accountUnable to open an accountGAExplainedYes
Nov 5, 2026Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Nov 4, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeNVExplainedYes
Nov 4, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeCAExplainedYes
Nov 4, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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