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Case file

Credit reporting

Complaint 30673233 American Express

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Their investigation did not fix an error on your report
From
Texas 77338
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 22, 2026Complaint received
  2. Oct 22, 2026Sent to American Express
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Express complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
Oct 31, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYFixedYes
Oct 31, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYFixedYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAIn progressYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJIn progressYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportSCExplainedYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMNIn progressYes

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