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Payday & personal loans

Complaint 30694087 PenFed Credit Union

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
North Carolina 28311
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 7, 2026Complaint received
  2. Oct 22, 2026Sent to PenFed Credit Union (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about problem with additional add-on products or services

ReceivedAboutIssueStateAnswerOn time
Sep 29, 2025Payday & personal loansProblem with additional add-on products or servicesMDExplainedYes
Jun 14, 2025Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Jun 10, 2025Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Jan 16, 2025Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Jan 8, 2025Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Nov 20, 2024Payday & personal loansProblem with additional add-on products or servicesNDExplainedYes
Jan 19, 2024Payday & personal loansProblem with additional add-on products or servicesTXMoney backYes
Nov 28, 2023Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Oct 20, 2022Payday & personal loansProblem with additional add-on products or servicesILExplainedYes
Jun 13, 2021Payday & personal loansProblem with additional add-on products or servicesILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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