Case file
Bank accounts
Complaint 30704296 Citibank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 22, 2026Complaint received
- Oct 22, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | NJ | Explained | Yes |
| Oct 28, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Money back | Yes |
| Oct 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | In progress | Yes |
| Oct 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NY | In progress | Yes |
| Oct 23, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | IL | Explained | Yes |
| Oct 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Oct 21, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Money back | Yes |
| Oct 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MD | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | FL | Explained | Yes |
| Oct 17, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | CA | Explained | Yes |
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