Case file
Credit cards
Complaint 30729316 First National Bank of Omaha
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- You never received your bill or did not know a payment was due
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 22, 2026Complaint received
- Oct 22, 2026Sent to First National Bank of Omaha
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First National Bank of Omaha complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit cards | Problem when making paymentsProblem during payment process | WI | Money back | Yes |
| Nov 2, 2026 | Credit cards | Problem when making paymentsProblem during payment process | NJ | Fixed | Yes |
| Oct 25, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | TX | Explained | Yes |
| Oct 21, 2026 | Credit cards | Problem when making paymentsProblem during payment process | PA | Fixed | Yes |
| Sep 15, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CO | Money back | Yes |
| Sep 4, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | Explained | Yes |
| Aug 27, 2026 | Credit cards | Problem when making paymentsProblem during payment process | MN | Explained | Yes |
| Aug 20, 2026 | Credit cards | Problem when making paymentsProblem during payment process | IL | Fixed | Yes |
| Jul 14, 2026 | Payday & personal loans | Problem when making payments | FL | Explained | Yes |
| Jun 24, 2026 | Payday & personal loans | Problem when making payments | NY | Money back | Yes |
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