Case file
Credit cards
Complaint 30732726 Barclays US
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 22, 2026Complaint received
- Oct 22, 2026Sent to Barclays US
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Barclays US complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 11, 2026 | Credit cards | Closing your accountCan't close your account | NY | In progress | Yes |
| Nov 11, 2026 | Credit cards | Closing your accountCompany closed your account | NV | In progress | Yes |
| Nov 10, 2026 | Credit cards | Closing your accountCan't close your account | CT | In progress | Yes |
| Nov 9, 2026 | Credit cards | Closing your accountCan't close your account | AR | In progress | Yes |
| Nov 8, 2026 | Credit cards | Closing your accountCompany closed your account | NY | In progress | Yes |
| Nov 1, 2026 | Credit cards | Closing your accountCan't close your account | CA | Explained | Yes |
| Oct 28, 2026 | Credit cards | Closing your accountCan't close your account | NY | Explained | Yes |
| Oct 16, 2026 | Credit cards | Closing your accountCan't close your account | FL | Explained | Yes |
| Oct 1, 2026 | Credit cards | Closing your accountCompany closed your account | MN | Explained | Yes |
| Sep 29, 2026 | Credit cards | Closing your accountCan't close your account | NC | Explained | Yes |
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